IT Asset Management Coordinator/ Coordonnateur de la gestion des actifs informatiques

MDA; Sainte-Anne-de-Bellevue; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global leader in space technology is seeking an IT Asset Management Specialist to oversee the procurement and management of IT hardware and software assets. The role requires 2-4 years of experience in IT asset management and fluency in both French and English. The ideal candidate will work in a dynamic environment that emphasizes compliance and improvement of asset management processes. Comprehensive benefits are offered including health care and retirement savings plans.

Benefits

Comprehensive health care

Dental and vision benefits

Employee assistance program

Qualifications

• 2-4 years of relevant experience in IT asset management or related field.
• Knowledge of best practice processes for IT asset management.
• Ability to implement lifecycle management of IT assets.

Responsibilities

• Facilitate procurement and management of IT assets.
• Review maintenance contracts and vendor relationships.
• Support development of IT Service Management tool.

Skills

Knowledge of IT asset management

Bilingual (French and English)

Collaboration skills

Analytical skills

Education

Diploma in business or business management

Tools

ManageEngine - orbIT

Job description

Overview

Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ history of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 3,800 space experts in Canada, the US and the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we’ll take you there.

The Role

Facilitates the procurement, identification, tracking and management of all IT hardware and software assets to support business needs and cybersecurity requirements.

Responsibilities

Asset Management & Budget Coordination

• Perform Asset Renewals (all hardware and software assets across MDA with focus on Satellite Systems)
• Review Maintenance Contracts to ensure they remain relevant and appropriate for the needs of the business
• Identify new vendors for IT assets and services
• Support Management of the Software Catalog
• Collaborate with Procurement staff (Buyers) to create RFAs, Requisitions, and Ad Hoc purchases (Amazon / Dell)
• Work within IAITAM best practice processes, identify gaps in current process, identify opportunities for automation/improvement and implement new processes and procedures
• Support roll out and development of IT Service Management tool (for management of IT assets)
• Plan, manage, and coordinate hardware and software asset renewals and upgrades
• Manage Software subscriptions, maintenance (On Prem, SaaS, etc.) to ensure we remain in compliance with licensing
• Maintain vendor relationships and ensure vendors are meeting contractual obligations
• Process hardware maintenance procurement and renewals
• Provide input to / support renewal forecast meetings (across all BUs and Corporate but emphasis on SatSys)
• Initiate software audit process completion as part of asset renewals
• Define and Report on metrics for synergies, cost savings, cost avoidance
• Prepare Purchase Requisitions for hardware/software acquisitions
• Prepare, process and track Request for Acquisition (RFA) for hardware and software capital acquisitions
• Contribute to IT AOP Submissions

Asset Tracking & Compliance

• Contribute to ownership of Asset Management Process
• Develop and implement a process for lifecycle management of IT assets, from procurement to disposal
• Ensure IT assets are properly maintained, upgraded, and replaced as needed
• Support Cellular tracking (focus on SatSys) – Purchases / upgrades
• Maintain inventory in AM (ManageEngine - orbIT - application)
• Participate in Software License Management
• Maintain Physical Asset Inventory Control for SatSys – Coordinate EOL hardware replacements
• Facilitate New Hire purchases
• Manage Requests for Software (allocate licenses, etc.)
• Assist with Internal and External Audits (hardware/software)
• Provide purchase information for external audits and conduct Internal Audits (hardware/software)
• Stay up-to-date with regulatory requirements and industry standards for IT asset management
• Identify and mitigate risks related to IT asset management, such as breach or non-conformity
• Drive CITAM best practice processes and process standardization across all BU’s and Corporate (SatSys)
• Coordinate standard process for BU asset tracking / physical asset inventory control
• Manage Requests for Software (license keys, termination/license harvesting, SaaS users)
• Support Software License Compliance

Special Projects

• Participate in IT asset rationalization, consolidation, or migration to cloud-based services.

Minimum Qualifications

• A diploma in business or business management from a college, polytechnic institute or university is required; a bachelor's degree in the same field is an asset
• 2–4 years of relevant experience in IT asset management or a combination of other pertinent education/experience
• Knowledge of French and English is essential (spoken and written)

Nice to have
International Association of Information Technology Asset Managers certifications:

• CSAM – Certified Software Asset Manager
• CHAMP – Certified Hardware Asset Management Professional
• CITAM – Certified IT Asset Manager
• ITAD – IT Asset Disposal

Special Considerations

Successful candidates must obtain and hold security clearance at the Reliability status level, and pass security assessment for the Controlled Goods Program (CGP), and be able to obtain higher clearances.

Benefits

MDA Space offers competitive compensation and benefits to its employees at all of its locations. Enrolling in a benefits plan provides comprehensive health care, including supplemental/drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans and an employee assistance program for employees and their families.

Equal Opportunity

MDA Space is an equal opportunity employer with a strong focus on diversity and inclusion. We are committed to treating all employees and candidates with respect and dignity. If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please let us know.