Insurance Operations & Broker Support Specialist

Gore Mutual Insurance; Cambridge; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading mutual insurance provider is seeking an Operations Services Associate in Cambridge, Canada. This hybrid position will involve handling broker support tasks, ensuring efficient processing of transactions, and troubleshooting various issues. Ideal candidates will have 1-3 years of relevant experience, general insurance knowledge, and strong communication skills. You will work two days a week in the office, ensuring effective and accurate service to brokers and clients while contributing to organizational goals.

Qualifications

• 1-3 years of relevant work experience.
• Familiarity with Windows and Microsoft Office.
• Exceptional written and verbal communication skills.

Responsibilities

• Support the Underwriting Team and broker administration.
• Respond to FAQ email inquiries and manage IT tickets.
• Handle low complexity transactions in GWPC.

Skills

General insurance knowledge

Communication skills

Organizational skills

Multi-tasking

Microsoft Office proficiency

Job description

A leading mutual insurance provider is seeking an Operations Services Associate in Cambridge, Canada. This hybrid position will involve handling broker support tasks, ensuring efficient processing of transactions, and troubleshooting various issues. Ideal candidates will have 1-3 years of relevant experience, general insurance knowledge, and strong communication skills. You will work two days a week in the office, ensuring effective and accurate service to brokers and clients while contributing to organizational goals.