Inside Sales Representative (Remote)

Concentrix; Red Deer; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer experience solutions firm in Red Deer, Alberta, is looking for a Customer Support Agent. This role involves inbound and outbound support while closing sales and building client relationships. The ideal candidate has at least 1 year of sales experience and a high school diploma. This position offers work-from-home convenience along with competitive salary and comprehensive benefits.

Benefits

Competitive salary

Comprehensive benefits

DailyPay enrollment option

Paid training

Employee referral bonus

Qualifications

• 1+ year of proven hard sales experience, including meeting quotas.
• Strong understanding of the sales process and relationship building.
• Open availability to work from home in a quiet environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales, focusing on prospecting and negotiation skills.
• Build client relationships to retain customers.

Skills

Sales experience

Relationship building

Negotiation techniques

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Experience Solutions

• Salary up to $18/hr, plus performance-based incentives
• DailyPay enrollment option for early access to pay
• Comprehensive benefits including medical, dental, and vision insurance
• Paid training and lucrative employee referral bonus opportunities
• Strong focus on diversity, equity, and inclusion with various employee resource groups
• Work-from-home convenience with a supportive and inclusive culture

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Close sales and work on prospecting, negotiation, and presentation skills
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

Qualifications

• 1+ year of proven hard sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability and a high school diploma or GED
• Ability to work in a quiet, distraction-free environment at home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

Preferred Qualifications

• Experience selling products and/or services in a B2B or B2C environment
• Eagerness to learn new technologies and adapt to changing environments
• Previous experience in customer service or sales roles
• Knowledge of health and wellness programs
• Familiarity with diversity and inclusion initiatives in the workplace

#CustomerExperience #SalesOpportunities #RemoteWork #CareerGrowth #DiversityAndInclusion

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