Inside Sales Representative

Summit Search Group; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a dynamic Inside Sales Representative to enhance customer experience through prompt service and support the sales team. This role involves managing customer inquiries, coordinating quotes, and acting as a key liaison in a collaborative environment. The ideal candidate will possess a relevant post-secondary education and experience in sales or customer service, thriving in a fast-paced, team-oriented setting.

Qualifications

• Strong organizational skills to manage multiple projects.
• Experience in sales or customer service required.

Responsibilities

• Respond to customer inquiries by phone, email, and in-person to ensure satisfaction.
• Support outside sales team by managing quotes and preparing documentation.
• Act as project manager for assigned projects, coordinating with internal teams.

Skills

Organizational Skills

Customer Service

Education

Post-Secondary Education in Marketing, Business Administration, or a related field

Tools

Microsoft Office Suite

Job description

Summit Search Group has been retained by EH Price on the recruitment of their next Inside Sales Representative. EH Price has been supplying the Manitoba and Northwestern Ontario Commercial and industrial markets for over 70 years. As part of the Price Group of Companies, they are proud to offer world-class products backed by decades of industry expertise, cutting-edge design, and technical excellence. They strive to deliver an exceptional customer experience through superior service, trusted partnerships, and an unwavering commitment to innovation and continuous improvement.

Summit Search Group is seeking a dynamic and motivated Inside Sales Representative to join their team. This role is essential in providing direct support to the Division Manager and the assigned sales team, ensuring seamless execution of daily sales activities and customer support functions. The Inside Sales Representative will act as a key liaison between customers, outside sales, and internal teams to drive sales success, manage projects, and deliver an exceptional customer experience.

Key Responsibilities:

• Provide prompt and accurate service to customers by responding to inquiries via phone, email, and in-person visits, ensuring a high level of customer satisfaction.
• Support the outside sales team by managing quotes, preparing documentation packages, and assisting with follow-up activities, whether the team is in or out of the office.
• Monitor and manage project information through the Winnipeg Construction Association (WCA) and Rep Edge, including project tracking, tender printing, and overseeing bid and spec project take-offs.
• Collaborate with the Division Manager and sales team to prepare and review final quotes for all assigned projects before submission to customers.
• Act as project manager for assigned projects, coordinating closely with internal teams and ensuring all necessary materials, documentation, and timelines are effectively managed.
• Participate in internal meetings, supplier training sessions (including potential limited travel), and customer events such as open houses and sporting events to support business development efforts.

Qualifications:

• Post-Secondary Education in Marketing, Business Administration, or a related field.
• Experience in sales or customer service with strong organizational skills and the ability to manage multiple projects.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.