Inside Sales Representative

SSAB; Delta; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading North American producer of steel seeks a Sales Support professional to support Regional Sales Managers in developing customer relationships. Ideal candidates will have 2-4 years of sales experience and be fluent in both English and French. Responsibilities include customer support, developing quotations, and sourcing new sales opportunities. The role requires strong communication skills, attention to detail, and the ability to work independently. This position offers a chance to contribute to a sustainable future.

Qualifications

• 2 - 4+ years of experience performing sales (inside or outside).
• Exceptional verbal and written communication skills.
• Ability to work independently and as a team member.
• Strong attention to details and analytical skills.

Responsibilities

• Build rapport with current & new customers, providing support.
• Develop quotations based on sales strategy.
• Source new sales opportunities through lead follow-up.

Skills

Sales experience

Communication skills

Organizational skills

Computer proficiency (MS Office)

Bilingual (English and French)

Education

High School Diploma or equivalent

Job description

Posted Friday, January 30, 2026 at 6:00 AM

SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation. SSAB operates five state of the art facilities strategically located in key regions across the U.S.

SSAB has nearly 1,200 highly skilled employees in the U.S. Jobs at SSAB range from machine operators and sales people to advanced engineers and corporate professionals in HR, finance and more. SSAB offers challenging careers and a comprehensive benefit program designed to keep employees and their families healthy and secure.

Job purpose

To provide direct support to the Regional Sales Managers in the ongoing development of existing and prospective SSAB customers to ensure that the department is able to meet its growth targets in accordance with applicable laws and per company Policy.

Duties and responsibilities

• Build rapport with current & new customers, providing product advice & technical support, preparing quotations and sales orders
• Closes accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information into the SSAB databases
• Maintains and improves quality results by following company standards, recommending improved processes, communicating, troubleshooting and tracking problems
• Develop quotations in accordance with Company Policy and based on identified sales strategy and information collected from customer or partners as assigned
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments, and working within Company Policy
• Suggest related and new items (value added & complimentary products), explaining technical features, and complies with the Company’s Ethical Policy
• Remains knowledgeable and up to date on changes, new products and developments in SSAB and the industries in which we support
• Works closely with Operations, CAD, Shipping, Sales (outside), Finance and Management; to include effective communication of all customer updates & forecasting, strategy, and timely preparation of weekly/monthly reports
• Contributes to team effort by accomplishing related results as needed
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Qualifications

Required Education & Experience:

• High School Diploma or equivalent
• 2 - 4+ years of experience performing sales (inside or outside)
• Exceptional verbal and written communication skills, including ability to effectively communicate with internal and external customers, extremely organized
• Excellent computer proficiency (MS Office – Word, Excel, PowerPoint and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and as a team member to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Strong attention to details, analytical skills, exceptional judgment, dependable, excellent teamwork skills, good time management skills, creative, problem-solving, hardworking & persistent, professional competence, proactive
• Bilingual in both official languages, orally & written, due to the customer demands

SSAB's vision is a stronger, lighter and more sustainable world.
SSAB's values form the guiding principals of our company.
They shape our culture and characteristics. They serve as a compass for our actions and behavior, and describe what we stand for. Values guide us daily in making the right choices and doing the right things.
SSAB's values are: