Inside Sales Representative

Kerr Controls & Kerr Smart Energy; Dartmouth; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor in HVAC/R is seeking an Inside Sales Representative to support HVAC/R customers and contribute to sales growth. This role requires previous experience in wholesale inside sales and strong product knowledge. The successful candidate will maintain customer relationships, ensure accurate order processing, and collaborate with the sales team. Competitive benefits include health and dental coverage, retirement savings plans, and a supportive work environment.

Benefits

Health, Dental and Vision benefits

Paid Vacation Time

Company Matched Retirement Savings Plan (RPP)

Employee Referral Program

Qualifications

• Previous wholesale Inside Sales experience is required.
• Must possess intermediate computer skills.
• Must demonstrate meticulous attention to detail for order entry.

Responsibilities

• Provide knowledgeable support for HVAC/R customers.
• Contribute to sales targets and revenue growth.
• Build and maintain relationships with customers and suppliers.
• Complete accurate order entry and follow-up.

Skills

HVAC/R product knowledge

Intermediate computer skills

Attention to detail

Positive attitude

Customer service focus

Tools

Sales software

Inventory management software

Customer management software

Job description

Kerr Controls Ltd. (Kerr) is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment, and Supplies. We are experiencing significant growth and expanding our offerings, making this an exciting time to join our team. We have an immediate opening for a dynamic, dedicated, and highly motivated Inside Sales Representative working from both our Halifax and Dartmouth, NS locations.

Responsibilities

• Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.
• Contribute to meeting sales targets and support overall branch revenue growth.
• Follow up with vendors on lead times, stock availability, etc.
• Build and maintain positive working relationships with customers and suppliers.
• Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
• Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
• Competent computer skills with experience using sales, inventory, and customer management software.
• Participate in training and development activities and support the onboarding of new team members when required.

What You Bring To The Team

• Previous wholesale Inside Sales experience and strong HVAC/R product knowledge
• Must possess intermediate computer skills
• Must demonstrate meticulous attention to detail for order entry
• Ensure accurate and thorough completion of all paperwork
• Adhere to safe and efficient work practices
• Maintain diligent follow-up on tasks and customer needs
• Exhibit a strong passion for helping customers succeed in their business
• Willingness to participate in both technical and professional training
• Must maintain an exceptionally positive and enthusiastic attitude
• Must be willing to work from either Dartmouth, NS or Halifax, NS. Location could vary each day

What you can look forward to when you join our team

• Health, Dental and Vision benefits
• Additional life and disability insurance options
• Paid Vacation Time
• Company Matched Retirement Savings Plan (RPP)
• Access to the confidential Employee Family Assistance Program
• Employee Referral Program

At Kerr Smart Energy we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.