Inside Sales Rep. - Wire & Cable | Robertson Electric Wholesale

Electro-Federation Canada; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in Canada's electrical community is hiring for an Inside Sales Representative to manage incoming customer calls and support branches. This role requires strong organizational skills and experience in the electrical industry, particularly in wire and cable products. You will be responsible for handling customer orders, inquiries, and assisting account managers, providing an excellent opportunity to develop further in a fast-paced environment.

Qualifications

• 2-4 years experience in the electrical industry or equivalent knowledge, Wire & Cable experience preferred.
• High level of accuracy and attention to detail.
• Excellent written communication skills and professional phone manners.

Responsibilities

• Handle incoming and outgoing customer calls in a professional manner.
• Responsible for customer service requests including order entry and pricing.
• Support Account Managers with customer orders and requests.

Skills

Customer Service

Attention to Detail

Communication

Organization

Job description

Inside Sales Rep. - Wire & Cable | Robertson Electric Wholesale

Pay Competitive

Location Vaughan/Ontario

Employment type Other

Job Description

Req#: 150669

Scope of the Position:

The Inside Sales Representative is responsible for looking after all incoming customer calls, supporting all REW branches, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.

Major Responsibilities:

• Provide wire & cable support to all REW branches
• Handle incoming and outgoing customer calls in a professional manner
• Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
• Assist and support Account Managers with customer orders and requests
• Responsible for quoting customers
• Deal with product-related problems that customers may have, such as defective products and the return of products
• Responsible for spec products for customers
• Responsible for carrying out any other duties assigned by management

Skills and Qualifications:

• 2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred
• High level of accuracy and attention to detail
• Excellent written communication skills and professional phone manners
• Able to work in a fast-paced environment

About the company

The voice of Canada’s most innovative electrical community that powers a changing world.

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