Infrastructure Specialist — Azure & Security (Montreal On‑Site)

Verndale; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading digital experience agency seeks an Infrastructure Specialist in Montreal to empower employees and support clients in Azure environments. The role requires strong communication, troubleshooting skills, and 5-10 years of experience. Key responsibilities include responding to service requests, maintaining corporate environments, and working closely with teams to meet business goals. Join a company that values diversity and offers competitive benefits and a good work-life balance.

Benefits

Health, dental, and vision benefits

401(k) savings plan

Generous paid holidays

Qualifications

• 5 - 10 years of relevant experience.
• Must be able to work independently and with a team.
• Must be able to organize and prioritize tasks.

Responsibilities

• Respond to incoming requests across multiple channels.
• Identify and prioritize tickets and initiatives.
• Update and maintain internal documentation.
• Troubleshoot corporate environments and applications.
• Provide technical support and training.
• Collaborate with cross-functional teams.
• Ensure uptime of services.

Skills

Excellent customer service skills

Strong English communication

Detail-oriented

Strong troubleshooting skills

Organizational skills

Experience in fast-paced environments

Knowledge of security principles

French Proficiency

Tools

Microsoft Azure

Atlassian Jira/Confluence

Windows Server

MacOS

Linux

Microsoft 365 Suite

Job description

A leading digital experience agency seeks an Infrastructure Specialist in Montreal to empower employees and support clients in Azure environments. The role requires strong communication, troubleshooting skills, and 5-10 years of experience. Key responsibilities include responding to service requests, maintaining corporate environments, and working closely with teams to meet business goals. Join a company that values diversity and offers competitive benefits and a good work-life balance.