Information Technology Support Specialist

Baker Tilly SNT; Northeastern Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading advisory and accounting firm in Northeastern Ontario seeks an IT Support Specialist to provide support, troubleshoot issues, and recommend improvements. The ideal candidate has a post-secondary degree in Computer Science, 3-5 years of experience, and is fluent in both French and English. This role offers competitive compensation and a supportive work culture.

Benefits

Competitive compensation

Work-life balance

Community contribution opportunities

Qualifications

• 3-5 years of experience in a similar IT support role.
• Current Ontario driver’s license and access to a reliable vehicle.
• Current industry certifications are an asset.

Responsibilities

• Provide support to all employees and clients, troubleshooting hardware and software issues.
• Deploy, monitor, and provide solutions to incoming support requests.
• Recommend improvements to the department, including cost-saving measures.

Skills

Troubleshooting hardware and software issues

Managing multiple projects

Self-starter with initiative

Fluently bilingual in French and English

Education

Post-secondary degree in Computer Science or related IT discipline

Job description

Overview

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity. There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.

Responsibilities

• Provide support to all employees and clients, which includes troubleshooting hardware and software issues.
• Deployment, monitoring and providing solutions to incoming support requests.
• Provide appropriate follow-up, documentation, and timely responses.
• Recommend improvements to the department including cost saving measures and the evaluation of hardware and software needs.
• Other duties and projects as required.

What you bring to the table

• Post-secondary degree / diploma in Computer Science or related IT discipline or equivalent experience
• 3-5 years of experience in a similar role
• Highly motivated, self-starter with demonstrated independence and initiative
• Proven ability to manage multiple projects and set priorities
• Current Ontario driver’s license and access to a reliable vehicle
• Current industry certifications would be an asset
• Fluently bilingual in both French and English would be an asset

What’s in it for you?

• Competitive compensation and rewards
• Work life balance
• Ability to contribute along with your firm to the greater community

When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you.

We offer a competitive remuneration package based on experience and qualifications. If you are a qualified candidate, please apply now. While we appreciate all applications, only candidates selected for an interview will be contacted.

Baker Tilly is an equal opportunity employer dedicated to fostering, supporting, and celebrating a diverse workplace. Upon request, we will accommodate accessibility needs throughout the recruitment and selection process and for our staff. Please let us know during the application process.