Information Services Technician

District School Board Ontario North East; Timmins; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional school board in Timmins, Ontario, is looking for a full-time Information Services Technician to ensure the functionality of information services systems. The role requires managing network and server applications as well as providing technical support to staff. Candidates should hold a diploma in computer studies or a bachelor's degree in computer science, and possess skills in Microsoft software and hardware maintenance. Join a dedicated team and contribute to our educational environment.

Qualifications

• ADiploma from a two-year community college program in computer studies, or a Bachelor’s Degree in Computer Science.
• CompTIA A+ certification and Network+ certification are assets.
• Experience in maintenance, repair, installation, and use of computer hardware and software.

Responsibilities

• Ensure proper functionality of information services systems.
• Contribute to efficient support of information services.
• Maintain network and server applications.

Skills

Ability to work to strict timelines

Effective customer-service skills

Analytical and problem-solving skills

Knowledge of Microsoft Software Platforms

Experience with Mobile Device Management Systems

Experience deploying endpoints

Troubleshooting networking hardware

Setup and maintenance of Apple devices

Communication and interpersonal skills

Ability to perform duties with minimal supervision

Ability to work overtime

Education

Diploma from a two-year community college program in computer studies or a Bachelor's Degree in Computer Science

Tools

Microsoft Azure

Windows Server

Windows Client

Office Suite

Microsoft Intune

Apple devices

Audio-visual equipment

Job description

Location: Timmins and surrounding area

Start date: As soon as possible

Vacancy details: 1.0 FTE (full‑time, 35 hours/week)

Job Summary

The Information Services Technician ensures the proper functionality of the information services systems. In consultation with the Information Services Coordinator, school and board staff, the Technician contributes to the efficient support of information services, maintains network and server applications, and ensures the reliability and sustainability of information and communication resources.

Education / Experience Requirements

• ADiploma from a two‑year community college program in computer studies, or a Bachelor’s Degree in Computer Science
• CompTIA A+ certification an asset
• CompTIA Network+ certification an asset

Skill and Ability Requirements

• Ability to work to strict timelines – often under pressure
• Effective customer‑service and collaborative skills, including ability to work successfully in a team environment and independently
• Demonstrated organizational, analytical, and problem‑solving skills, including excellent attention to detail
• Knowledge of and experience with Microsoft Software Platforms and applications (e.g., Azure, Windows Server, Windows Client, and Office Suite, etc.)
• Knowledge of and experience with Mobile Device Management Systems such as Microsoft Intune
• Knowledge of and experience deploying endpoints using Microsoft Azure Endpoint Manager
• Experience in the maintenance, repair, installation, and use of computer hardware and software
• Experience in the installation and troubleshooting of networking hardware, including LAN cabling installation, WLAN, switch, and network printers (TCP/IP)
• Experience with the setup, configuration, and maintenance of Apple devices
• Experience in the setup, configuration, and maintenance of audio‑visual (A/V) equipment, including projectors, displays, speakers, microphones, and related control systems
• Excellent written, verbal communication, and interpersonal skills
• Ability to perform duties with minimal supervision
• Physically capable of operating a vehicle safely, possess own vehicle and a valid driver’s license, have an acceptable driving record, and personal insurance coverage
• Ability to work overtime and change working hours to suit the needs of project work and maintenance windows

Postings can be found on the DSB1 website at www.dsb1.ca and on Apply to Education. Please apply using the Apply to Education platform by clicking the Apply button. Applications received through any other method will not be considered.

Jobs from District School Board Ontario North East