Industrial Mechanic

Wiseworth Canada Industries Ltd.; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technical service company in Surrey, BC, is seeking an experienced Industrial Mechanic to ensure the efficient operation of industrial air compressors. Candidates should have mechanical and electrical aptitude, a positive attitude, and exceptional customer service skills. This role offers comprehensive training to become a certified technician and competitive compensation along with extensive benefits.

Benefits

Competitive wage

Performance bonuses

Tool and boot allowance

Company service vehicle

Comprehensive benefits package

Qualifications

• Experience in industrial air compressor service preferred; training provided.
• Understanding of AC/DC circuits and wiring diagrams.
• Valid driving license and clean driving record required.

Responsibilities

• Install and maintain compressed air equipment.
• Communicate effectively with customers and team members.
• Document all service activities accurately.

Skills

Mechanical aptitude

Electrical knowledge

Customer service skills

Problem-solving

Education

High school diploma

Post secondary training

Tools

Standard tools

Job description

Overview

We are looking to hire an experienced Industrial Mechanic based out of our Surrey, BC location. The primary function of this role is to provide responsive service, ensuring the reliable and efficient operation of industrial air compressors, while building strong relationships with our customers located in the BC Lower Mainland region.

This is the perfect opportunity for candidates with previous experience in a Field Service Technician role or similar. Previous compressed air knowledge is an asset, however we will provide all training necessary to become a factory certified Ingersoll Rand Technician. Interested candidates must possess strong mechanical / electrical aptitude, a positive, team-focused attitude, exceptional customer service and communication skills, and the ability to work independently while providing consistent high-quality detailed work.

You will be supported with continuous opportunities to develop valuable technical skills through on-the-job experiences and other training resources offered within the company. If you\'re a friendly, customer service-oriented person, who enjoys solving problems, and is willing to go the extra mile to ensure customer satisfaction; we\'d love to speak to you about this rewarding career opportunity.

Responsibilities

• Equipment installations and start-ups, preventive maintenance, diagnostic inspections, and repair of compressed air equipment to ensure equipment is meeting operating and quality standards.
• Create a friendly and inviting working environment; effective communication with customers and coworkers, both verbal and written.
• Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Recommend required parts and services to customers and assist with follow-up through to successfully acquiring customer approval.
• Work with internal team to obtain required parts and materials.
• Adhere to safety standards and procedures in continuously changing working environments.
• Daily travel to customer sites located in the BC Lower Mainland region with occasional travel to sites located in surrounding areas.
• Rotation based on-call service, with occasional after hours call-outs.
• Comprehension of electrical wiring schematics and diagrams for all equipment.
• Accurately document service and installation activities by completing work orders for each job, maintenance checklists, and daily time sheets.
• Promote all company products, services and solutions (equipment, system accessories, planned maintenance, diagnostics, audits and leak detection) and communicate value to increase customers\' awareness of benefits.

Qualifications

• High school diploma. Post secondary and / or related technical training and experience preferred.
• Previous industrial air compressor service experience is an asset; training will be provided for suitable candidates.
• Applicants with mechanical, millwright, HVAC, electrical / electronics, and compressed natural gas experience will receive special consideration.
• Basic knowledge of AC / DC circuits, wiring diagrams / schematics, motors / controls, PLCs, HVAC, electricity, controls, refrigeration systems and / or refrigerant certification. Related knowledge or skills may be considered even without a formal program completion.
• High level of integrity and ethical values.
• Strongly motivated to stay updated with the latest in compressed air innovation and concepts.
• Use of precision measuring tools for diagnostic trouble shooting of compressed air equipment.
• Comprehension of all operations and parts manuals associated with all equipment.
• Operating knowledge of Microsoft Office software and working proficiency with laptops and hand-held computers and devices (iPhone, iPad).
• Candidates must have their own set of standard tools. All other specialty and diagnostic tools will be supplied by the company.
• Valid driving license and clean driving record as required; travel to job sites and training facilities may be required.

Compensation & Benefits

• Compensation – Competitive wage and performance bonuses.
• Banked time off eligibility so you can earn extra days off.
• Per diem when traveling.
• Tool and boot allowance.
• Company service vehicle.
• Fleet fuel / maintenance card.
• Tablet computer.
• Mobile phone.

• Company Benefits – Comprehensive benefits package includes vacation and sick time, extended medical, dental, and vision coverage, life and disability insurance, employee assistance program, and educational assistance for employment-related courses.
• Company matching pension plan.
• Flex / wellness plan (gym memberships, fitness courses, and equipment).

Other notes

• Equipment installations and start-ups, preventive maintenance, diagnostic inspections, and repair of compressed air equipment to ensure equipment is meeting operating and quality standards.
• This position requires working in diverse conditions including mechanical equipment rooms with exposure to noisy operating equipment, hot and cold weather conditions, electrical shock risk, and the use of ladders and aerial platforms.
• Position is based at our head office in Surrey, BC. Travel to Ingersoll Rand\'s corporate training facility in the USA is periodically required.
• Wiseworth Canada Industries Ltd. is an alcohol and drug free workplace.