In-Home Care QA Specialist: Quality Visits

Addus HomeCare; Eastern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading home care provider is seeking a dedicated individual for in-home client visits to monitor the quality of services by Home Care Aides in Ontario. The ideal candidate will have at least 2 years of experience in senior services and strong interpersonal skills. The role involves conducting evaluations, maintaining service standards, and attending meetings while ensuring compliance with regulations. Benefits include medical, dental, and a PTO plan, along with a standard work schedule from Monday to Friday.

Benefits

Medical, Dental and Vision Benefits

Company matched 401K

Bonus

PTO Plan

Retirement Planning

Life Insurance

Qualifications

• Minimum of 2 years’ experience working in the field of senior services or related social service.
• Must demonstrate strong interpersonal and communication skills.
• Must have reliable transportation, valid driver’s license, and insurance.

Responsibilities

• Conduct home visits to monitor the quality of services provided by Home Care Aides.
• Evaluate and prepare reports on clients' care plans.
• Attend weekly branch meetings.
• Maintain confidentiality and comply with all regulations.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Microsoft Word

Microsoft Excel

Job description

A leading home care provider is seeking a dedicated individual for in-home client visits to monitor the quality of services by Home Care Aides in Ontario. The ideal candidate will have at least 2 years of experience in senior services and strong interpersonal skills. The role involves conducting evaluations, maintaining service standards, and attending meetings while ensuring compliance with regulations. Benefits include medical, dental, and a PTO plan, along with a standard work schedule from Monday to Friday.