Hybrid Insurance Account Manager — Growth & Retention

NFP; Timmins; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Timmins is seeking a Client Manager to provide personalized insurance counseling. This full-time, permanent position involves maintaining client relationships and managing insurance policies. The ideal candidate has a strong insurance background, excellent communication skills, and is experienced in client retention strategies. Benefits include a hybrid work environment, an annual bonus plan, and professional growth support.

Benefits

Annual bonus plan

Matching RRSP plan

Generous benefits plan

Support for continuing education

Reimbursement of license fees

Qualifications

• AMF License in good standing required.
• Minimum of 3 years personal lines experience preferred.
• Proven experience managing high volumes of clients.

Responsibilities

• Conduct client visits and contact centre requests.
• Provide exceptional customer service to maintain retention.
• Issue policies and manage renewals and endorsements.

Skills

AMF License

In-person communication skills

Client relationship management

Cross-selling and upselling skills

Bilingual communication (French and English)

Education

Professional insurance designation (CAIB, CIP, CRM)

Tools

Broker management systems (EPIC, ARS)

Job description

A leading insurance firm in Timmins is seeking a Client Manager to provide personalized insurance counseling. This full-time, permanent position involves maintaining client relationships and managing insurance policies. The ideal candidate has a strong insurance background, excellent communication skills, and is experienced in client retention strategies. Benefits include a hybrid work environment, an annual bonus plan, and professional growth support.