Hybrid Contract Coordinator - Bilingual (Billing/Pricing)

Bell Canada; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A telecommunications company in Montreal is seeking a Contract Coordinator Representative to manage contracts for Medium and Enterprise clients. The ideal candidate will analyze compliance, answer management requests, and interact with various stakeholders. Required qualifications include two years of experience in Wireless Client Care, knowledge of billing systems, and fluency in English and French. The role emphasizes teamwork and effective communication. Benefits include a competitive salary and comprehensive wellness programs, supporting work-life balance and personal growth.

Benefits

Comprehensive salary package

Medical, dental, vision, and mental health benefits

35% discount on services

Qualifications

• Minimum of two years of experience in Bell Mobility Wireless Client Care teams.
• In-depth knowledge of contract management processes.
• Ability to manage multiple priorities effectively.

Responsibilities

• Implement contracts and amendments signed by Medium and Enterprise clients.
• Analyze compliance of contracts and amendments submitted by Sales.
• Answer contract management requests through phone and email.
• Interact with internal stakeholders to ensure compliance.

Skills

Contract management

Interpersonal skills

Problem-solving

Leadership

Bilingual (English and French)

Tools

NM1 billing system

Salesforce

Job description

A telecommunications company in Montreal is seeking a Contract Coordinator Representative to manage contracts for Medium and Enterprise clients. The ideal candidate will analyze compliance, answer management requests, and interact with various stakeholders. Required qualifications include two years of experience in Wireless Client Care, knowledge of billing systems, and fluency in English and French. The role emphasizes teamwork and effective communication. Benefits include a competitive salary and comprehensive wellness programs, supporting work-life balance and personal growth.