Human Resources Generalist

BEST Service Pros; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian janitorial company is seeking an HR Generalist to support HR needs across multiple provinces. This permanent, hybrid role involves interpreting collective agreements, managing HR programs, and ensuring compliance with various laws. Ideal candidates will possess strong interpersonal skills, have a background in labor relations, and a commitment to fostering a diverse workplace. Join us to make a positive impact in the community.

Benefits

Flexible work schedules

Competitive wages and benefits

Employee recognition programs

Opportunities for career advancement

Qualifications

• 1-2 years of previous related work experience required.
• Experience in a union-environment preferred.
• CHRP designation or working towards it is an asset.

Responsibilities

• Interpret collective agreements and support site leadership.
• Administer HR programs at various sites.
• Assist in creating and updating internal policies.

Skills

Labour Relations knowledge

Interpersonal and communication skills

MS Office proficiency

Attention to detail

Multitasking ability

Education

HR related post-secondary diploma/degree

Job description

ABOUT US:
Established in 1956,BESTis a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized byDeloitteas one ofCanada’s Best Managed Companiesand byWaterstone Human Capitalas one ofCanada’s 10 Most Admired Corporate Cultures.

When you join the BEST team, you’ll enjoy:

• Flexible and hybrid work schedules for head office positions
• Competitive wages and benefits packages
• An excellent company culture, with access to educational grants and regular team events and celebrations
• Employee recognition and appreciation programs
• Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

JOB OVERVIEW:The HR Generalist is responsible for meeting the business’ HR needs in multiple provinces, in accordance with BEST’s culture, mission, and values. The incumbent will be responsible for completing various activities, including but not limited to, assisting site leadership with the interpretation of Collective Agreements, employee/management communications, onboarding, ensuring legislative compliance in BC, AB & ON, employee feedback, and creating and maintaining HR-related documents. The ideal candidate would have an inherent ability to understand forthcoming legal changes, by means of self-development via CPHR Association, and staying up-to-date with political changes and their effects on all aspects of employment standards, health & safety, and privacy laws.

JOB LOCATION:Etobicoke, ON
POSITION TYPE:Permanent (Hybrid)

DUTIES AND RESPONSIBILITIES:

• Interprets collective agreements and support site leadership with labor relations inquiries;
• Performs routine tasks required to administer and execute HR programs at unionized and non-unionized sites including but not limited to compensation, leave management, discipline/performance management, disputes, incidents, investigations/grievances, rewards & recognition, and core HR training & development;
• Reviews, tracks, and documents compliance with HR programs and training;
• Assist with creating & updating internal policies ensuring legal compliance with Employment Standards, Occupational Health & Safety, & Privacy laws in BC, AB, & ON;
• Administer and manage employee feedback;
• Conduct HR SOP training sessions with site leadership;
• Handle employment-related inquiries employees, and site level leadership staff, referring complex and/or sensitive matters to HR Manager or senior management;
• Create & maintain job descriptions, and other HR documents as required;
• Assist with managing the rewards and recognition program;
• Remain up to date with Employment Standards, Occupational Health and Safety, and Privacy laws; and maintain knowledge of trends, best practices, and regulatory changes and make recommendations to maintain compliance;
• Conduct and review background checks, process employee letter requests;
• Reporting & reconciliation;
• Other duties as required to support business growth.

KNOWLEDGE AND SKILLS:

• Thorough understanding of Labour Relations, Employment Standards, Occupational Health & Safety, & Privacy Laws in BC, AB, & ON;
• Excellent interpersonal & communicational (written and verbal) skills;
• Intermediate knowledge of MS Office;
• Dealing with high volume, fast-paced environment,
• Strong attention to detail;
• Ability to multitask without being overwhelmed;
• Ability to build and maintain rapport with all internal and external stakeholders;
• Intrinsic ability to effectively analyze, plan, organize, prioritize, and meet deadlines;

EDUCATION AND EXPERIENCE:

• Previous experience in a union-environment preferred;
• HR related post-secondary diploma/degree preferred;
• Minimum 1-2 years previous related work experience;
• CHRPDesignation or working towards CHRPdesignation considered an asset;
• Acceptable security and criminal record check.

BESTis committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal-opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to Best Service Pros job opportunities.

Click apply today!

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