Human Resources Coordinator - Eastern Provinces

Heritage Service Group; Markham; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading food equipment service provider is seeking a Human Resources Coordinator to assist with recruiting, onboarding, and employee relations across Eastern Provinces. The ideal candidate will have a high school diploma, relevant education in HR or business management, and at least 2 years of HR experience. Proficiency in MS Office and the ability to communicate in both English and French are significant assets. This role requires excellent interpersonal skills and attention to detail.

Qualifications

• 2+ years of experience working in a human resources role or related field.
• Experience with an ATS or HRIS is an asset.
• Demonstrated ability to keep information confidential.

Responsibilities

• Act as the first point of contact for HR matters.
• Provide support in full cycle recruitment including intaking requisitions and conducting interviews.
• Support onboarding and offboarding activities.

Skills

Communication skills

Attention to detail

Confidentiality

Interpersonal skills

Bilingual in English and French

Education

High school graduation

Post-secondary education in human resources or business management

Provincial HR designation in progress

Tools

HRIS

ATS

Microsoft Office

Job description

Overview

Heritage Food Service Group of Canada is the largest food equipment service provider. Our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

Summary

In collaboration with the Human Resources team in place, the individual will be providing HR support to and engagement with all team members and leaders for the Eastern Provinces. They will work under the direction of the Senior Human Resources Manager to support recruitment, new hire onboarding, employee relations and engagement, learning and development, health and safety, policy development and implementation, rewards and recognition, stakeholder correspondence, separations and offboarding. They will be a conceptual thinker and build trusting relationships. They will be a self-starter and have exceptional communication skills, discretion, and the ability to organize, follow-up, and work with a sense of urgency.

Duties And Core Responsibilities

• With the help of the HR team, acts as the first point of contact for human resources matters.
• Provides support in the full cycle recruitment from intaking the job requisition, posting advertisements, screening applications, conducting interviews, and reference checks.
• Supports the HR team on national initiatives.
• Assists with internal and external inquiries and requests.
• Under the direction of the supervisor, drafts a variety of employment-related correspondence, including employment agreements.
• Works closely with their leader to support employee relations as it relates to all aspects of human resources.
• Facilitates the execution and reporting on human resources initiative and programs using all available software systems and tools, including assisting with translation to French.
• Provides support in the full cycle recruitment from intaking the job requisition, posting advertisements, screening applications, conducting interviews, and reference checks. Supports and delivers onboarding and offboarding activities including new hire orientation and training.
• Supports disability management, and early and safe return to work.
• Under the direction of the supervisor, conducts basic research on laws, regulations, compliance, HR trends and best practices.
• Maintains and updates HRIS, records, reports, and databases ensuring data accuracy and integrity.
• Participates in or helps with the joint occupational health and safety committee and develops other safety initiatives and administration, including workplace injuries data entry in provincial portals and validates the appropriate courses by role (WHMIS etc).
• Protects the Company by ensuring employment legislation is followed, and the employment relationship is clearly articulated and documented.

Qualifications (Education, Experience, And Licenses/Certifications)

• High school graduation required
• Post-secondary education in a human resources or business management program completed or in progress
• Provincial HR designation in progress
• Minimum of 2 years of experience working in a human resources role or related field
• Experience with an ATS or HRIS is an asset

Functional Behaviours

• Demonstrated ability and proficiency in MS Office suite of applications
• Minimum 50 wpm
• Ability to keep information confidential
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Attention to detail
• Judgement to know when critical thinking and problem-solving are required
• Bilingual in English and French is an asset

Special Requirements

• Criminal background check is required.
• May be required to pass national security checks.