Human Relations Business Partner

The Salvation Army; Canada; Remote; CAD 101,000; Full time

Job summary

A community support organization in Canada is seeking a Human Relations Business Partner (HRBP) to align HR strategies with organizational goals and manage employee relations. The ideal candidate will have a degree in HR or social sciences, a CPHR designation, and over 5 years of progressive HR experience. This role involves collaborating with leaders, supporting performance management, and addressing HR-related issues. Competitive salary range is offered, with placement based on experience.

Qualifications

• 5+ years of experience in a human resources generalist role.
• Strong knowledge of employment laws and regulations.
• Experience in developing and maintaining HR processes.

Responsibilities

• Align HR strategies with organizational goals.
• Conduct employee relations investigations.
• Support performance management processes.

Skills

Communication skills

Multitasking

Time management

Relationship building

Education

University degree in social sciences or HR

HR designation (CPHR)

Tools

Microsoft Office

HR information systems (Workday)

Job description

Overview

Who We Are The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Each year we help more than 2 million people by providing necessities such as food, clothing and shelter. We support people experiencing unemployment, addiction and family challenges. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Summary

The Human Relations Business Partner (HRBP) will implement HR strategies customized to divisional and ministry unit needs at The Salvation Army of Canada. They will deliver HR programs locally, support performance management processes, provide expert HR guidance to leaders, and work with the Service Centre to resolve complex HR issues and transactions.

Key Accountabilities

• Collaborate with senior leadership to align HR strategies with organizational goals, communicate policies effectively, and contribute to continuous improvement.
• Support creation and updates of job descriptions using standardized templates and tools, ensuring alignment with Workday and job evaluation processes.
• Assist in executing the performance cycle, analyze effectiveness using data, and support leaders in managing reviews and improvement plans.
• Address employee relations issues, interpret collective agreements, manage grievances, and ensure compliance with legislation.
• Guide leaders through misconduct and non-compliance cases, recommend appropriate actions, and document outcomes for future evaluation.
• Conduct fact-finding and abuse investigations, collaborate with stakeholders, and manage case documentation and resolution.
• Provide coaching and technical assistance with Workday to ministry units, perform transactions, and generate employment-related letters.
• Work closely with Centres of Expertise (CoEs), union partners, and internal departments to resolve complex HR matters.
• Monitor organizational risks, ensure adherence to HR policies and legal requirements, and support ethical decision-making.
• Other duties as assigned.

Education and Experience Qualifications

• Completion of a university degree in social sciences, human resources, or related field.
• Completion or working towards completion of valid HR designation (i.e., CPHR).
• Minimum five (5) years’ progressive experience in a human resources generalist role.
• Strong knowledge of employment laws and regulations, including ESA, Human Rights Code, OHSA, and WSIA.
• Familiarity with human resources information systems, especially Workday.
• Experience in developing and maintaining efficient and effective HR processes.
• Technical Skills: Proficient in Microsoft Office and general computer applications.
• Experience in labour relations is considered an asset.
• Strong ability to communicate clearly, present effectively, and build positive relationships.
• Skilled in multitasking, time management, and resolving complex issues.
• Demonstrates ethical behavior, business acumen, and alignment with organizational values.
• Flexible and self-directed, with the ability to work cooperatively in a supportive team environment.
• Willingness to support The Salvation Army’s mission and undergo required background checks.

Compensation

The target hiring range for this position is $66,831.48 to $83,539.35 with a maximum of $100,247.22. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.