hotel night auditor

Comfort Inn & Suites; Edson; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local hotel in Edson, Alberta, is seeking a Full-Time position involving guest registration, room assignments, and customer service. The role includes clerical duties and the ability to work under pressure while ensuring customer satisfaction. Candidates must possess a secondary school graduation certificate and have a focus on client needs. Support for newcomers and youth is encouraged, reflecting commitment to diverse employment opportunities.

Qualifications

• Experience an asset.
• Ability to work under pressure.
• Ability to stand for extended periods.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Maintain an inventory of vacancies, reservations and room assignments.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Posted on December 28, 2025 by a licensed third-party for Employer details Comfort Inn & Suites

You have successfully applied for this job through Job Bank!

Job details

• Location: Edson, AB T7E 1L6
• Salary: $17.00 hourly / 32 to 40 hours per week
• Terms of employment: Permanent employment, Full time
• Starts as soon as possible
• Source: Job Bank #3472014

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups:

Employment groups

• Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross‑cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on‑the‑job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
• Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with Indigenous communities, Indigenous‑owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
• Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-18

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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