hotel front desk manager

Siesta Motel; Olds; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local motel in the Town of Olds is looking for a dedicated supervisor to manage front desk operations and staff. The role involves supervising personnel, handling client negotiations, and addressing customer concerns. Ideal candidates will have 1-2 years of experience in a similar role and must be fluent in English. The position requires on-site work only.

Qualifications

• 1-2 years of experience in a supervisory role.
• English language proficiency.

Responsibilities

• Supervise staff and conduct performance reviews.
• Negotiate with clients for facility use.
• Address customer complaints and assist with special needs.

Skills

Client focus

Flexibility

Initiative

Team player

Education

College/CEGEP or equivalent experience

Job description

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Supervise staff
• Conduct performance reviews
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory
  
  

Additional information

Personal suitability

• Client focus
• Flexibility
• Initiative
• Team player