Hotel front desk clerk

Service Plus Inn & Suites; Drayton Valley; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local hotel chain in Drayton Valley is seeking staff to handle guest registration, room assignments, and payment processing. The ideal candidate should have a secondary school graduation certificate and be able to operate in a fast-paced hotel environment, providing excellent customer service. The position offers 30 to 35 hours of work per week and is permanent in nature.

Benefits

Other benefits

Permanent position

Qualifications

• Attention to detail is essential for managing guest registrations and processing payments.
• Ability to work in a fast-paced environment and stand for extended periods.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Follow emergency and safety procedures.
• Perform clerical duties such as faxing, filing, and photocopying.

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Experience

• Will train

Other benefits

• Other benefits
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 35 hours per week