hotel assistant manager

Courtyard by Marriott Toronto Downtown; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading hospitality company in Toronto is seeking a dedicated operation manager to oversee daily operations. Responsibilities include developing policies, recruiting staff, and ensuring customer satisfaction. The ideal candidate has a Bachelor's degree and 3-5 years of experience. Health benefits such as dental and disability plans are offered. This role requires on-site work with no remote options available.

Benefits

Dental plan

Disability benefits

Health care plan

Life insurance

Other benefits

Qualifications

• 3 years to less than 5 years of relevant experience is required.
• Ability to work on-site and manage a fast-paced environment.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Conduct training sessions.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Team player

Education

Bachelor's degree

Job description

Overview

Languages

English

Education

• Bachelor's degree
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
  
  

Financial benefits

• Life insurance
  
  

Other Benefits

• Other benefits