Host (Vancouver) - Contract

HERMES; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A luxury retail brand in Vancouver is seeking a Host to warmly welcome customers and assist them during their visit. The role involves ensuring a high level of service, engaging with clients, and managing appointment schedules. Ideal candidates will have strong communication skills and customer service experience. The position offers an hourly rate of $20 to $25, depending on experience.

Responsibilities

• Greet every visitor with warmth and professionalism.
• Model the company's commitment to extraordinary service.
• Engage with clients to understand their needs and guide them accordingly.
• Maintain a helpful and cooperative atmosphere.
• Communicate effectively with the team about client appointments.
• Manage appointment schedules and support client requests.
• Support the team with other duties as assigned.

Skills

Strong communication skills

Excellent customer service experience

Flexibility in work schedule

Attention to detail

Enthusiasm

Self-motivation

Job description

Hermès Canada is seeking a Host to warmly welcome customers entering our boutique and assist them throughout their visit. The Host will:

• Greet every visitor with warmth and professionalism.
• Model the company's commitment to extraordinary service.
• Engage with clients to understand their needs and guide them accordingly.
• Maintain a helpful and cooperative atmosphere, handling challenging situations with grace.
• Communicate effectively with the team about client appointments and store events.
• Manage appointment schedules and support with client requests and wait times.
• Support the team with other duties as assigned.

Key Requirements include strong communication skills, excellent customer service experience, flexibility in work schedule, attention to detail, enthusiasm, and self-motivation. The hourly rate ranges from $20 to $25, depending on experience and location.