Hospitality Supervisor

Groupe Compass Quebec ltée.; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading food service company in Calgary is looking for a Supervisor to oversee dining operations, ensuring outstanding service and team leadership. The ideal candidate has at least two years of relevant experience, exceptional interpersonal skills, and a post-secondary education in a hospitality-related field. Join us to make an impact in a diverse and dynamic environment.

Benefits

Comprehensive health, vision, and dental coverage

Opportunities for career advancement

Focus on mental health and wellness

Qualifications

• Minimum two years of work experience in customer service.
• Experience supervising in a food service environment.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Oversee dining operations and supervise wait staff and bartenders.
• Train, coach, and mentor team members.
• Ensure compliance with quality assurance and health safety programs.

Skills

Outstanding customer service

Teamwork

Strong interpersonal skills

Education

Post-secondary education in Hospitality or related field

Tools

Smart Serve certification

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
  
  

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.

Click here for This is Marquise Hospitality video!

Job Summary

Now, if you were to come on board as a Supervisor, we’d ask you to do the following for us:

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all
• Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
• Lead, train, coach and mentor the team
• Answer guest inquiries and address concerns in a timely manner
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs
  
  

Think you have what it takes to be one of our Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
• Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
• Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
• Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
• Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
• Smart Serve certification required
• Wine and/or Wine service education would be an asset
  
  

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.