Hospital Service Technician

Agiliti; Town of St. Paul; On-site; CAD 48,000 - 62,000; Full time

Job summary

A healthcare management company is seeking a Hospital Service Technician I in St. Paul, Minnesota. The successful candidate will manage equipment delivery and cleaning, ensuring patient readiness and high-quality service. Candidates should possess a high school diploma and customer service experience, preferably within a hospital setting. The role requires physical stamina for lifting and moving equipment, as well as a commitment to patient care and efficient service delivery.

Qualifications

• Customer service experience required; prior experience in a hospital setting preferred.
• Able to lift and/or push up to 75 pounds.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Delivers equipment to patient rooms in patient-ready condition.
• Communicates confidently with clinical staff on equipment features.
• Cleans and processes equipment for patient-ready use.

Skills

Computer Literacy

Customer Service

Detail-Oriented

Interpersonal Communication

Teamwork

Education

High school diploma or equivalent

Job description

Description

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject‑matter experts of customer service.

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

What You Will Do in This Role

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
• Provides a quality service, performs to quality standards, and meets both customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need for This Role

• High school diploma or equivalent.
• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

What Skills You Will Use in This Role

Computer Literacy, Customer Complaint Resolution, Customer Service, Detail‑Oriented, Group Problem Solving, Interpersonal Communication, Inventory Management, Quality Control (QC), Teamwork, Written Communication

Primary Job Location

Regions Hospital

Additional Locations (if applicable)

Job Title

Hospital Service Technician I

Company

Agiliti

Location City

St. Paul

Location State

Minnesota