High-Volume Restaurant GM: Lead Team, Elevate Experience

Gateway Casinos and Entertainment Limited; Chatham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A national restaurant and entertainment provider seeks a Restaurant General Manager in Chatham, Ontario, to lead a talented team. The ideal candidate will have at least 3 years of supervisory experience in high-volume dining and strong customer service skills. Responsibilities include managing operations, training staff, and ensuring profitability. This role offers a full benefits package and a competitive salary in a dynamic work environment.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Development and training opportunities

Discounts on travel, tech, food, beverage, and fitness

Qualifications

• Minimum 3 years of experience in a high-volume restaurant or hotel.
• Proficient in communication, both verbal and written.
• Reliable and diligent with a strong eye for detail.

Responsibilities

• Supervise shift operations ensuring exceptional guest experiences.
• Achieve financial and performance goals for the restaurant.
• Train and guide employees in customer service excellence.

Skills

Customer service

Leadership

Communication

Attention to detail

Team motivation

Education

3 years supervisory experience in hospitality

World Host/Super Host certificate

WHMIS training

Tools

Word processing software

Spreadsheet software

Presentation software

Job description

A national restaurant and entertainment provider seeks a Restaurant General Manager in Chatham, Ontario, to lead a talented team. The ideal candidate will have at least 3 years of supervisory experience in high-volume dining and strong customer service skills. Responsibilities include managing operations, training staff, and ensuring profitability. This role offers a full benefits package and a competitive salary in a dynamic work environment.