help desk specialist

Government of Canada - Western; Prince George; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government organization in Canada is seeking a candidate for an IT role requiring a Bachelor's degree and 2-3 years of experience. Responsibilities include providing access to computer networks, reporting on system performance, and assisting users with technical issues. This is an on-site position with no remote work options, ideal for those looking to engage directly in a consulting environment.

Qualifications

• Minimum 2 years of experience in a technical support or IT role.
• Bachelor's degree required.

Responsibilities

• Give access to computer networks.
• Report on the performance of computer systems and networks.
• Respond to users experiencing difficulties with computers.
• Consult user guides, technical manuals, and other documents to implement solutions.
• Provide advice and training to users.

Education

Bachelor's degree

Job description

Overview Languages

English

Education

• Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Consulting firm

Responsibilities Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties