Healthcare Administrator / Physiotherapy Coordinator- Remote position- Maternity Leave coverage

In-home Therapeutics; Ottawa; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Ontario is seeking a Physiotherapy Coordinator to oversee patient intake, manage clinician support, and coordinate billing processes. This full-time role involves logistics and administration to ensure the best care delivery. Candidates should be organized and proficient in digital tools. Competitive compensation of $18.00-$22.00 per hour is offered, with a mostly remote working condition.

Benefits

Supportive and flexible team culture

Work from home opportunity

Competitive compensation

Qualifications

• Experience in healthcare administration or physiotherapy coordination.
• Strong understanding of billing procedures and payroll processes.
• Proficiency in digital tools for communication and coordination.

Responsibilities

• Manage clinician support and scheduling logistics.
• Liaise with referring physicians and partner organizations.
• Administer billing processes for MVA, WSIB, and private pay.

Skills

Organizational skills

Communication skills

Problem-solving skills

Familiarity with billing procedures

Tools

Google Suite

Slack

Jane App

Job description

About Us

In-Home Therapeutics Inc. is one of Ontario’s leading providers of in-home physiotherapy. We pride ourselves on providing compassionate, patient-centered rehabilitation to underserved populations. Our multilingual team of physiotherapists delivers expert care in clients’ homes, eliminating access barriers and reducing system burden.

Role Summary

As the Physiotherapy Coordinator, you will be the operational backbone of our growing team of 50+ physiotherapists. This role involves overseeing patient intake, clinician matching, billing, payroll processing, and administrative systems. You will act as a critical liaison between therapists, administrative staff, and partner organizations to ensure seamless delivery of care.

Key Responsibilities

• Manage day-to-day clinician support and scheduling logistics
• Coordinate patient triage and intake through our two-way matching system
• Liaise with referring physicians, partner organizations, and billing staff
• Support onboarding of new physiotherapists (intake forms, access, orientation)
• Monitor caseload distribution and optimize travel tier allocation
• Handle urgent scheduling adjustments and general clinical coordination
• Administer billing processes through Jane App and HCAI for MVA, WSIB, and private pay
• Oversee bi-weekly payroll for physiotherapists and administrative staff
• Maintain compliance with PHIPA and College of Physiotherapists of Ontario standards
• Use digital tools (Slack, Google Workspace, Typeform, Jane App) for communication and coordination
• Help foster a collaborative, supportive team environment

Qualifications

• Experience in healthcare administration, physiotherapy coordination, or a related field
• Familiarity with billing procedures (HCAI, Jane App, WSIB, private insurance)
• Experience handling payroll (knowledge of CRA remittance or contractor invoicing an asset)
• Strong organizational, communication, and problem-solving skills
• Proficiency with digital platforms: Google Suite, Slack, Jane App
• Knowledge of PHIPA, privacy compliance, and College regulations
• Bonus: Clinical background (PTA, OT assistant) or experience with community/homecare coordination

Working Conditions

• Mostly remote, with occasional in-person onboarding meetings
• Flexible hours, availability expected Monday–Friday during core hours
• Must be based in Ontario

Why Work With Us?

• Supportive and flexible team culture
• Opportunity to lead operations in a mission-driven, fast-growing healthcare company
• Competitive compensation
• Gain experience in both clinical coordination and administrative leadership

Job Types: Full-time, Fixed term contract

Pay: $18.00-$22.00 per hour

Benefits:

• Work from home

Work Location: In person