With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities
- Ensures Customer Satisfaction
Leading the Front End
- Communicate goals, priorities, and directions from store leadership to associates.
- Ensure the parking lot is shoppable and free of debris.
- Engage back-up cashiers as necessary and assign them to predetermined registers.
- Operate cash machines and train cashiers accordingly.
- Assist guards for cash collection.
Maintains Safety and Security
- Follows all Safety and Loss Prevention policies and procedures.
- Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies
- Customer Focus
- Time Management
- Promotes Teamwork
- Problem Solving
- Communicates Effectively
Skills
- Interpersonal Skills
- Cash Handling
- Leadership Skills
- Attention to Detail
Direct Manager/Direct Reports
- Reports to Department Supervisor
Travel Requirements
Physical Requirements
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
- High School Diploma or equivalent
Minimum Years of Work Experience
- 1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience
- Minimum 1 year leading people
Certifications
Other Requirements/Assets
Pay range: $20.25 - $22.00