Guest Services Manager

Tommy Gun's Original Barbershop; Calgary; On-site; Full time

Job summary

Join Tommy Gun's Original Barbershop as a Guest Services Manager, where you will ensure exceptional experiences for clients in a fun and dynamic environment. This full-time position in Calgary offers growth opportunities and a supportive team culture. Be part of a vibrant team that values happiness at work!

Benefits

Clean, safe, and positive work environment

Opportunities for growth and career advancement

Staff discount on product selection

Positive company culture

Qualifications

• Exceptional customer service skills to enhance guest experiences.
• Master written and verbal communication for team and customer interaction.
• Ability to thrive in a fast-paced working environment.

Responsibilities

• Ensure every client has an exceptional experience from start to finish.
• Manage service queues and support your team effectively.
• Uphold the positive company culture in daily operations.

Skills

Exceptional Customer Service Skills

Excellent written communication

Excellent verbal communication

Time-management

Multitasking abilities

Visual merchandising

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $18 per hour, PLUS Manager's bonus.

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's: https://ca.tommyguns.com/

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!