guest service supervisor - hotel

Government of Canada; Lethbridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Lethbridge, Alberta is seeking a supervisor to manage staff and assist clients with special needs. The ideal candidate will have a secondary school certificate and 7 months of relevant experience. Responsibilities include hiring and training staff, coordinating work assignments, and ensuring efficient operations. This role requires being on-site without remote options.

Qualifications

• 7 months to less than 1 year of experience required.
• Ability to assist clients/guests with special needs is essential.

Responsibilities

• Perform same duties as workers supervised.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems and arrange repair work.
• Requisition materials and supplies.

Skills

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Efficient interpersonal skills
• Team player