Guest Service Representative - Front Desk Agent - Homewood Suites, Dover, NH

Lafrance Hospitality; Dover; On-site; CAD 30,000 - 60,000; Part time

Job summary

A welcoming hotel in Dover is looking for a Part-Time Front Desk Attendant. Candidates must have customer service experience and a friendly demeanor. Responsibilities include guest check-in/check-out and resolving guest issues. Great benefits including flexible payment options, hotel discounts, and referral bonuses are offered.

Benefits

DailyPay - Get Paid Any Day!

Brand Hotel Room Discounts

Referral Bonus Incentive

Retention Bonus Incentive

401K Matching

Qualifications

• Customer service experience is required.
• Hotel experience is a plus but not mandatory.
• Reliability and a friendly demeanor are essential.

Responsibilities

• Check guests in and out of the hotel.
• Maintain a warm and professional demeanor.
• Effectively address and resolve guest problems.

Skills

Customer Service Experience

Reliability

Job description

Overview

We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH! We are currently searching for a charismatic and customer-oriented Part -Time Front Desk Attendant.

Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That\'s not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $17- $18 Per Hour

Shift: 3pm-11pm

Schedule: Must have Weekend Availability

Job Type: Part- Time

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Qualifications

• Customer Service Experience
• Hotel Experience is a plus but NOT required
• Reliability

Benefits & Perks

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching