Grocery Department Manager

Walmart; Town of Sussex; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail company in Sussex is seeking a Department Manager to provide exceptional customer service and lead associates to ensure a well-stocked sales floor. Responsibilities include greeting customers, supporting stock procedures, and maintaining a safe work environment. The ideal candidate must be 16 years or older and will contribute to team training and support.

Qualifications

• Must be 16 years or older.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with their needs.
• Delegate and follow up on customer availability tasks and stock procedures.
• Contribute to a safe and clean work environment.

Job description

Position Summary: To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs.

This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

Job Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Delegate, assist and follow-up on the completion of price changes and feature sets.
• Delegate, assist and follow-up on modular completion in assigned area.
• Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Ensuring associate breaks are taken in accordance with coverage.
• Training, coaching and offering feedback to associates.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

None listed

Primary Location: 80 Main St, Sussex, NB E4E 1Y6, Canada