grocery clerk supervisor

BIMI Enterprises Inc.; Richmond; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in retail is seeking a dedicated individual to oversee sales operations. This role involves managing a team, ensuring excellent customer service, and maintaining inventory levels. The ideal candidate will have a secondary school graduation certificate and experience in retail settings. You'll be responsible for hiring and training staff, authorizing payments, and preparing sales reports. Join a vibrant team that values mentorship and support for diverse communities, including newcomers and veterans. This is a fantastic opportunity to grow within a supportive environment while making a significant impact on the team's success.

Qualifications

• 1 to less than 7 months of experience in a retail setting.
• Ability to manage and train staff effectively.

Responsibilities

• Assign duties and supervise sales workers in a retail environment.
• Hire, train, and manage staff while maintaining inventory.

Skills

Team Management

Customer Service

Inventory Management

Sales Skills

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 to less than 7 months

Work setting: Retail business

Tasks

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Authorize payments by cheque
4. Order merchandise
5. Authorize return of merchandise
6. Establish work schedules
7. Sell merchandise
8. Prepare reports on sales volumes, merchandising and personnel matters
9. Resolve issues that may arise, including customer requests, complaints and supply shortages
10. Organize and maintain inventory
11. Supervise and co-ordinate activities of workers

Supervision

1. Grocery clerks and shelf stockers
2. Retail salespersons and sales clerks

Work conditions and physical capabilities

1. Walking

Support for persons with disabilities

1. Offers mentorship, coaching and/or networking opportunities for persons with disabilities
2. Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

1. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
2. Supports newcomers and/or refugees with foreign credential recognition
3. Offers mentorship programs that pair newcomers and/or refugees with experienced employees
4. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

1. Offers on-the-job training tailored to youth
2. Offers mentorship, coaching and/or networking opportunities for youth
3. Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

1. Offers mentorship, coaching and/or networking opportunities for Veterans
2. Provides awareness training to employees to create a welcoming work environment for Veterans
3. Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)

Support for Indigenous workers

1. Offers mentorship, coaching and/or networking opportunities for Indigenous workers
2. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
3. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

1. Applies hiring policies that discourage age discrimination
2. Provides staff with awareness training to create a welcoming work environment for mature workers
3. Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
4. Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

1. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
2. Offers mentorship programs that pair members of visible minorities with experienced employees
3. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities