Global Field Service Technician – Packaging Equipment

PCMC; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global leader in packaging solutions is seeking skilled Field Service Technicians dedicated to providing exceptional service and support. This role involves troubleshooting mechanical, electrical, and software issues while ensuring customer satisfaction. Candidates should have a strong technical background and be proficient in installation and optimization of equipment. With 60-75% travel required across North America, this full-time position offers competitive pay of $30-$40 CAD per hour, along with comprehensive benefits starting from day one.

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) plan with company match

Qualifications

• Proficiency in mechanical, pneumatic, and control systems.
• Ability to read and interpret technical documents.
• Strong time-management skills to balance multiple projects.

Responsibilities

• Troubleshoot and resolve mechanical and electrical issues on-site.
• Assist in the installation and testing of new equipment.
• Communicate effectively to cultivate customer relationships.

Skills

Installing equipment

Troubleshooting mechanical issues

Electrical schematics interpretation

Customer relationship management

HMI programming knowledge

Bilingual in English/Spanish

Education

Two-year post-high-school diploma in electro-mechanical technology

High-school diploma with 7 years relevant experience

Tools

VFD systems

Pressure Sensitive Labeling Machines

Control Techniques/SyPT

Job description

A global leader in packaging solutions is seeking skilled Field Service Technicians dedicated to providing exceptional service and support. This role involves troubleshooting mechanical, electrical, and software issues while ensuring customer satisfaction. Candidates should have a strong technical background and be proficient in installation and optimization of equipment. With 60-75% travel required across North America, this full-time position offers competitive pay of $30-$40 CAD per hour, along with comprehensive benefits starting from day one.