Gestionnaire de Mandats Sr / Senior Engagement Manager , Professional Services Canada

Amazon; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading cloud services provider in Toronto is seeking a skilled Engagement Manager to lead complex AWS cloud solution projects. The role involves bridging technical and business requirements, managing risks, and ensuring successful implementations. The ideal candidate has strong project leadership skills and relevant AWS certifications. This position offers an opportunity to work with diverse stakeholders and drive impactful solutions in cloud adoption.

Qualifications

• Experience in managing complex cloud solution projects.
• Strong technical skills in AWS frameworks.
• Ability to communicate effectively with technical and business stakeholders.

Responsibilities

• Lead the delivery of complex cloud solution projects.
• Bridge business requirements with technical solutions.
• Manage technical risks and ensure project success.

Skills

Project leadership skills

Technical expertise

Communication skills

Risk management

Education

Relevant AWS certifications

Job description

Overview

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.