General Merchandise Associate

Walmart; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation in Ottawa is seeking a General Merchandise Associate to ensure excellent customer service and maintain merchandise standards. In this dynamic role, you will greet and assist customers while ensuring a safe and clean environment. Ideal candidates are flexible, possess strong communication skills, and thrive in a fast-paced environment. Walmart offers competitive pay starting at $17.75 per hour, along with comprehensive benefits. Join the team in helping Canadians save money to live better.

Benefits

Stock options

Life Insurance

Paid time off

Store discounts

Qualifications

• Flexibility to work various shifts, including nights and weekends.
• Strong communication skills to effectively engage with customers and team members.
• Ability to work in a team and contribute to a positive work environment.
• Attention to detail to ensure merchandise is properly stocked and displayed.
• Customer service skills to enhance the shopping experience.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Cover assigned areas on the salesfloor and ensure they are well-maintained.
• Zone and stock merchandise, ensuring shelves are full and organized.
• Move feature merchandise to its designated location.
• Assist with Front End coverage and communicate with team members.
• Contribute to a safe and clean work environment by following safety protocols.

Skills

Flexibility

Strong communication skills

Customer service skills

Ability to work in a team

Attention to detail

Job description

Step into the vibrant world of retail with a rewarding position as a General Merchandise Associate at Walmart in Ottawa. Here, you’ll be more than just an employee; you’ll be a part of a community-focused team dedicated to delivering exceptional customer service and helping Canadians save money to live better.

In this role, you’ll be the face of Walmart, ensuring that every customer who walks through the door feels welcomed and valued. You’ll help maintain the store’s merchandise, ensuring that our shelves are always stocked with the products our customers love. This is an opportunity to grow your skills in a dynamic retail environment.

About the Role: General Merchandise Associate

As a General Merchandise Associate, your main duties include providing excellent customer service by greeting customers, assisting with product selection, and resolving any issues they may have. You’ll also be responsible for zoning and maintaining your assigned area, moving merchandise, and assisting with store operations.

Safety and teamwork are paramount. You’ll contribute to maintaining a safe and clean work environment by following company policies and procedures, ensuring that displays are secure, and completing safety checks. Effective communication with your fellow associates will ensure that floor coverage is consistent and efficient.

Benefits and Salary

Walmart offers a comprehensive benefits package that includes stock options, life insurance, paid time off, and store discounts. The minimum rate of pay for this position starts from $17.75 per hour, with the final rate determined based on your experience.

Job Type: Temporary (Fixed Term)

Requisition ID: R-2417427

Date Posted: 2026-02-13

Pay: Starts from $17.75 per hour

Responsibilities

As a General Merchandise Associate, your day-to-day work is crucial in maintaining the store’s operations and enhancing customer satisfaction. Your responsibilities ensure that customers have a seamless shopping experience.

• Provide excellent customer service by greeting and assisting customers
• Cover assigned areas on the salesfloor and ensure they are well‑maintained
• Zone and stock merchandise, ensuring shelves are full and organized
• Move feature merchandise to its designated location
• Assist with Front End coverage and communicate with team members
• Contribute to a safe and clean work environment by following safety protocols

Requirements / Skills

The ideal candidate for this role is someone who thrives in a fast‑paced environment and values teamwork. Walmart looks for individuals who are flexible, helpful, and have strong communication skills.

• Flexibility to work various shifts, including nights and weekends
• Strong communication skills to effectively engage with customers and team members
• Ability to work in a team and contribute to a positive work environment
• Attention to detail to ensure merchandise is properly stocked and displayed
• Customer service skills to enhance the shopping experience

How to Apply

Interested candidates are encouraged to apply through the official Walmart careers page using the link provided. Ensure your resume is up-to-date and tailored to highlight your relevant skills and experiences.

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Quick Summary & What to Highlight: This General Merchandise Associate role at Walmart in Ottawa is perfect for candidates who excel in flexibility, communication, and customer service. On your resume, emphasize any experience with retail, attention to detail, and your ability to work in a fast‑paced environment. If you’ve previously worked in customer service roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, teamwork, and flexibility that appear in the posting. Quantify your achievements where possible (e.g., “increased sales by 10% through effective customer engagement”). Write a brief cover letter expressing your genuine interest in Walmart and why you’re excited about this opportunity in Ottawa. Double‑check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Walmart’s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills. Common questions may include scenarios about handling customer complaints, teamwork, and adaptability. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank‑you email within 24 hours reiterating your interest in the position.