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General Manager

JRoss Recruiters

Whitehorse

On-site

CAD 80,000 - 120,000

Full time

29 days ago

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Job summary

A leading company is seeking a General Manager for an exciting new resort development in Yukon, Canada. This permanent position involves leading pre-opening activities, overseeing daily operations, and developing a high-performing team. The ideal candidate will have significant experience in the hospitality industry, especially in remote and upscale environments, and will be passionate about delivering exceptional guest experiences.

Benefits

Competitive compensation
Relocation support
Opportunity to live in a stunning natural environment

Qualifications

  • Proven experience as a General Manager in a full-service or resort environment.
  • Pre-opening experience and ability to lead diverse teams in remote settings.
  • Strong financial skills including budgeting and forecasting.

Responsibilities

  • Lead pre-opening activities including recruitment and operational planning.
  • Oversee daily resort operations and guest experience.
  • Partner with ownership on business strategy and compliance with regulations.

Skills

Operational knowledge of food and beverage service
Leadership and team development
Financial acumen
Communication skills

Education

Post-secondary education in hospitality or a related field

Job description

Lead all pre-opening activities including recruitment, training, operational planning, and guest experience strategy

Oversee day-to-day resort operations including lodging, food & beverage, adventure/outfitter services, and guest services

Build, mentor, and support a high-performing, cross-functional team

Partner with ownership on budgeting, forecasting, and overall business strategy

Champion a hands-on leadership approach that emphasizes service excellence, team collaboration, and operational efficiency

Collaborate with tourism and marketing partners to elevate the property’s visibility and brand

Ensure full compliance with health, safety, and licensing regulations

Requirements

Proven experience as a General Manager in a full-service or resort environment (required)

Pre-opening experience launching hospitality properties (required)

Strong operational knowledge of food and beverage service, with the ability to lead a new restaurant opening

Experience managing operations in remote, seasonal, or destination markets

Demonstrated ability to hire, lead, and develop diverse and geographically dispersed teams

Familiarity with luxury or upper-upscale hospitality standards and guest expectations

Experience working with ownership groups, asset managers, and investors

Strong financial acumen, including budget creation, cost control, forecasting, and P&L management

Excellent communication skills, both written and verbal, with the ability to build internal alignment and community partnerships

Post-secondary education in hospitality or a related field (preferred)

Valid driver’s license and ability to relocate full-time to the Yukon

Corporate Culture

Lead one of Canada’s most exciting new resort developments

Be part of a passionate ownership group and play a key role in shaping the property's culture and guest experience

Live and work in one of the most stunning natural environments in the country

Competitive compensation and relocation support

Position Type

Permanent

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