Gallery Host

RH; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading luxury furnishings brand in Montreal is seeking a Gallery Host to provide world-class service to guests. The role involves representing the brand professionally, engaging clients, answering questions, and assisting with various tasks to ensure a pleasant experience. Ideal candidates should have 2+ years of relevant experience, be dependable, and possess strong multitasking skills. This is a unique opportunity to work in a dynamic environment and contribute to a top-tier service standard.

Qualifications

• 2+ years of related experience.
• Willingness to learn new and exciting things.
• Energetic, accountable and team oriented.
• Reliable, dependable and responsible.
• Ability to multitask in a fast paced environment with a positive attitude.

Responsibilities

• Represent the brand through polished communication and appearance.
• Engage clients and deliver world-class service.
• Answer guest questions about services and connect them with Associates.
• Provide friendly service in greeting, wayfinding, check‑in and more.
• Assist with daily set‑up and breakdown of the host station.
• Assist with onsite and off‑site events as needed.

Skills

Customer service skills

Multitasking

Team player

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

RH is seeking a Gallery Host to join our team in providing world‑class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

• Represent the RH brand through polished communication, personal appearance and professionalism
• Enthusiastically engage RH clients as they enter the Gallery, eagerly delivering world‑class service
• Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate to further the customer experience
• Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check‑in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation
• Assist with daily set‑up and breakdown of the Gallery host station and monitor Gallery areas to ensure they are kept clean, safe and code compliant
• Assist with onsite and off‑site events as needed
• Provide feedback on guest comments or escalations to leadership team

OUR REQUIREMENTS

• 2+ years of related experience
• Willingness to learn new and exciting things
• Energetic, accountable and team oriented
• Reliable, dependable and responsible
• Ability to multitask in a fast paced environment with a positive attitude
• Willingness to work a flexible schedule, including weekends and holidays

OUR PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds
• Must be able to work standing and walking for extended periods of time