Full Time French Bilingual Collections Agent – Experience Required

ABL Employment.com; Toronto; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading employment agency in Ontario offers a full-time Bilingual Collections Agent position. Candidates fluent in both French and English with at least 1 year of experience in banking or collections are invited to apply. Responsibilities include handling customer communications, maintaining account statuses, and resolving claims. This remote role offers a pay rate of $20 per hour with weekly payments and steady hours from Monday to Friday.

Benefits

Pay rate of $20 per hour

Weekly pay every Friday

Full-time, long-term position

Steady hours Monday to Friday

Work from home

Great company culture

Qualifications

• Fluent in both French and English is mandatory.
• Minimum of 1 year experience in a collections or banking role.
• Ability to pass a criminal record check.

Responsibilities

• Communicate with customers in French and English via calls and email.
• Make outbound calls regarding overdue accounts.
• Review and modify customer account statuses based on payments.
• Follow up on customer claims and resolve issues.
• Process authorized credit notes and payments.
• Maintain strong communication with customers and team.

Skills

Fluent in both French and English

Communication skills

Customer service

Education

High school graduation (OSSD or equivalent)

Job description

Overview

Full Time Positions Available! French Bilingual Collection/Banking Call Center Openings! Remote! Work from home

Are you fluent in both French & English? Do you have experience working in collections or Banking? Look no further! We have an amazing job opportunity for you!

What’s in it for you

• Pay rate of $20 hour
• Weekly pay every Friday
• Full time, long term position
• Steady hours Monday to Friday
• Work From Home
• Work with a great company

What you will be doing

• Communicating in both French and English with customers – both verbally and through e-mail
• Outbound calls conveying information regarding overdue accounts, and to promote timely payments of accounts
• Review customer account statuses and modify based on payment activities
• Follow up on and resolve customer claims
• Process authorized customer credit notes and payments
• Build and maintain strong lines of communication and working relationships both internally and externally

What we are looking for

• Fluent in both French and English
• Minimum high school graduation required (OSSD, or equivalent)
• Minimum of 1 year of experience in a similar collections or banking role
• Must be able to pass a criminal record check

How to apply

Apply today!

Please reply to this posting with a copy of your resume OR e-mail your resume to [e-mail] and mention the Bilingual Collections Agent position in the subject line. Please send your resume in PDF or as a Microsoft Word document – other formats will cause an error.

After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a live staffing consultant and we will contact you if you are a suitable match for this position.