Full Time Customer Care Associate

Leons; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading furniture store in Calgary is seeking a full-time Customer Care Associate to deliver world-class customer service. Responsibilities include completing daily reports, maintaining customer accounts, and assisting with after-sales service. Candidates should possess strong communication skills and a friendly demeanor. A dynamic work environment is offered along with a generous employee discount program.

Benefits

Ongoing training and development

Employee discount program

Profit sharing

Fast-paced, dynamic work environment

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, and confident personality.
• Strong problem-solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with customers.

Responsibilities

• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after sales service.

Skills

Clear communication

Friendly personality

Problem-solving skills

Organizational skills

Collaborative teamwork

Professional interaction

Job description

Overview

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Complete daily reports
• Maintain customer accounts
• Respond promptly to customer inquiries
• Assist customers with after sales service

Requirements

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

Why LEON’S?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.