Front Store Supervisor

Shoppers Drug Mart; Penhold; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local pharmacy chain is seeking a Front Store Supervisor in Penhold, Canada. This role involves managing customer service functions, training cashiers, and ensuring compliance with store policies. The successful candidate will possess strong planning, problem-solving, and organizational skills. Additional tasks include merchandising and maintaining standards of housekeeping. Join us in shaping the new store and enhance your career in a supportive environment.

Benefits

Competitive pay

Flexible schedules

Discount program

Online learning opportunities

Qualifications

• Computer literate.
• Organized.
• Knowledge of products and supplies.

Responsibilities

• Manage customer service functions including cash and cashiers.
• Ensure compliance with store policies.
• Train staff in their job functions.
• Handle customer inquiries and issues.

Skills

Planning

Problem solving

Independent thinking

Efficient time management

Job description

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Hiring front store supervisor !

| New Shoppers Drug Mart 9481 Opening in Leduc ?

I’m excited to share that our new Shoppers Drug Mart location will be opening at 3805 50th Street, Leduc!

This is a great opportunity to be part of a brand-new store, help build a strong team from the ground up, and grow your career with Shoppers Drug Mart.

SUMMARY:

Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES:

HUMAN RESOURCES:

• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Trains cashiers/merchandisers in job functions
• Provides on‑going guidance and instruction

LOSS PREVENTION:

• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

CUSTOMER SERVICE:

• Ensures store employees present proper image to the public in accordance with Uniform Policy
• Answers inquiries regarding location of product, rainchecks, etc.
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Promotes the CSI Survey

MERCHANDISING:

• Ensures shelves are clean and organized with proper rotation
• Ensures product displays are set up and taken down as directed by the AFSM/FSM

GENERAL:

• Ensures standards of housekeeping and store image are maintained
• Complies with all Health and Safety requirements
• May be asked to perform clerical and banking duties
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Perform other duties as required including Cashier duties when necessary

QUALIFICATIONS:

• Planning, Judgement and Decision Making
• Independent thinking as it relates to organizing store
• Problem solving is essential to ensure customer satisfaction

EXPERIENCE:

• Computer literate
• Organized
• Efficient time management skills
• Knowledge of products and supplies

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Why work in a Shoppers Drug Mart store?

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #AB