Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Halton Hills; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Front of House Supervisor, where you'll lead a dynamic team in a vibrant dining environment. This role offers the chance to develop your leadership skills while ensuring guests receive exceptional service. With flexible scheduling and numerous growth opportunities, you'll thrive in a culture that values teamwork and community engagement. If you're passionate about hospitality and eager to make a difference, this position is perfect for you.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Leadership training programs

Reward and recognition programs

Friends and family discounts

Qualifications

• Experience in a supervisory role in a restaurant environment.
• Strong interpersonal skills and ability to lead a team.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and performance management of FOH team members.
• Ensure excellent guest experiences.

Skills

Leadership

Organization

Time Management

Communication

Customer Service

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships with guests and team members and contribute to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs, mentorship initiatives, and development opportunities
• A respectful culture where your feedback matters
• Reward and recognition programs
• Bi-weekly tip pool distribution
• Incentive contests and staff events
• Friends and family discounts

What does a successful Front of House Supervisor look like?

• Leads by example and works alongside team members, coaching in real-time
• Continuously seeks skill development and learning opportunities
• Achieves goals through strong organization and time management
• Builds positive relationships with team members
• Champions Boston Pizza's Brand Standards and Food Safety, and upholds the Foundations of Hospitality
• Communicates team development needs effectively with the AGM and FOH manager
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to our team members' development, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!