Front Desk | Turner Road

Cactus Club Cafe; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restaurant chain in Nanaimo is seeking a Front Desk ambassador to enhance guest experiences. You will be the first and last impression for guests, ensuring a warm welcome and a polished atmosphere. The ideal candidate is organized, has a strong work ethic, and takes pride in delivering exceptional service. Flexible scheduling and development opportunities are available as part of an empowering workplace culture.

Benefits

Flexible scheduling

Discounted shift meals

Specialized training

Mentorship programs

Qualifications

• A people person who takes pride in delivering an exceptional guest experience.
• A high achiever with a strong work ethic.
• Neat and organized to ensure the restaurant is polished.

Responsibilities

• Welcome guests and set the tone for their dining experience.
• Work with the team to provide an exceptional guest experience.
• Exceed guest expectations by turning moments into extraordinary memories.

Skills

People skills

Strong work ethic

Hospitality

Organization

Job description

Our Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

You Are

• A people person who takes pride in delivering an exceptional guest experience
• A high achiever with a strong work ethic
• Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner
• Neat and organized to ensure the restaurant is polished and the front desk runs efficiently

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Offer flexible scheduling and discounted shift meals
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
• Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.