Front Desk Supervisor

Pyramid Global Hospitality; Clearwater Bay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hospitality organization in Clearwater Bay is seeking a Front Desk Supervisor to lead all front office functions, enhance guest experiences, and work collaboratively with team members. This role requires excellent communication skills, a flexible schedule, and a positive attitude. Previous hotel experience is preferred. Join a company that prioritizes employee wellbeing and offers numerous benefits while striving to provide exceptional service to guests.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Discounts on hotel stays

Qualifications

• Must be available to work a flexible schedule, including nights, weekends, and holidays.
• Previous hotel or resort experience preferred.
• Ability to stand for the duration of the shift.

Responsibilities

• Oversee all front office functions including bell staff and guest services.
• Enhance guest experience through leadership and problem solving.
• Execute all front office operations, including guest arrival and departure.

Skills

Excellent verbal and written communication skills

Engaging personality

Computer skills

Ability to work in a fast-paced setting

Education

High school diploma or equivalent

Job description

About Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Clearwater Beach Marriott Suites on Sand Key

At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!

What You Will Have An Opportunity To Do

We are looking for a professional Front Desk Supervisor to oversee all front office functions including bell staff, at your service, guest services/front desk and concierge. Our Front Desk Supervisor is a leader at Marriott Suites Clearwater Beach at Sand Key and enjoys leading with enthusiasm expressing a deep passion for enhancing the guest experience and problem solving. The Front Desk Supervisor works with the Front Office Manager and team members to successfully execute all front office operations including the guest arrival and departure experience, striving to continually improve guest and associate satisfaction and maximize the financial performance of the department.

What are we looking for?

• Must be available to work a flexible schedule to include nights, weekends and holidays
• High school diploma or equivalent
• Previous hotel or resort experience preferred
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.