Front Desk & Guest Services Associate

Government of Canada; Halifax; On-site; CAD 35,000 - 50,000; Full time

Job summary

A government agency in Halifax is seeking a Customer Service Representative to provide information and assistance to clients. This role requires a secondary school graduation certificate and experience in customer service. Responsibilities include greeting clients, scheduling appointments, and performing data entry. The position must be completed on-site, with no option for remote work. Benefits include a healthcare plan and paramedical services coverage. Join a dedicated team committed to public service.

Benefits

Health care plan

Paramedical services coverage

Qualifications

• 1 year to less than 2 years of experience required.
• Strong communication skills for interacting with clients.
• Ability to perform data entry efficiently.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Record and relay information.
• Schedule and confirm appointments.
• Receive and issue payments.
• Answer telephone and relay calls and messages.
• Perform data entry.
• Provide customer service.

Skills

Customer service

Data entry

Communication skills

Education

Secondary (high) school graduation certificate

Job description

A government agency in Halifax is seeking a Customer Service Representative to provide information and assistance to clients. This role requires a secondary school graduation certificate and experience in customer service. Responsibilities include greeting clients, scheduling appointments, and performing data entry. The position must be completed on-site, with no option for remote work. Benefits include a healthcare plan and paramedical services coverage. Join a dedicated team committed to public service.