Front Desk Co-Ordinator

Lake Life Day Spa; Salmon Arm; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a part-time Front Desk Coordinator to enhance their client experience. This role combines customer service with administrative duties, ensuring a smooth front desk operation. You'll manage bookings, handle client communications, and support marketing efforts through social media. This dynamic position requires a tech-savvy individual with a passion for customer care and the ability to thrive in a busy environment. Join a team that values organization, professionalism, and a warm personality, where your contributions will be recognized and rewarded.

Benefits

Commission pay

Retention bonus

Dental care options

Extended health care options

Profit sharing

Wellness program

Qualifications

• 1-2 years in reception or customer-facing roles required.
• Confident with computers and digital tools essential.

Responsibilities

• Greet guests and manage a welcoming front desk experience.
• Handle bookings, transactions, and client communications efficiently.

Skills

Customer Service Experience

Administrative Skills

Tech-savvy Problem-solving

Digital Tools Proficiency

Education

Administrative Assistant Certificate

Tools

CRM System

Google Drive

Excel

Canva

Shopify

Job description

Lake Life Day Spa is hiring a part time Front Desk Coordinator to join our team in a hands-on, client-facing role that goes beyond typical reception. This position blends warm, attentive customer care with strong administrative skills and tech-savvy problem-solving.

Education Requirements:

• 1 - 2 Years Customer Service Experience / Admin Skills
• Administrative Assistant Certificate is an asset, but not required

Responsibilities & Compensation:

Greet guests and ensure a welcoming, organized front desk experience.
Manage bookings, POS transactions, gift cards, and appointment flow through our CRM system.
Handle client emails, scheduling adjustments, and basic reporting.
Troubleshoot issues as they arise and ensure smooth guest and staff communication.
Contribute to light marketing tasks—Google listing updates, Instagram Stories, Canva edits, or in-spa Reels, and newsletters.
Track retail inventory and support with audits and month-end reports.
Keep the day flowing—proactively handling reschedules, client needs, and on-the-fly support for our service team.
Compensation is $19/hr.

Top Reasons To Work With Us:

• Commission pay
• Retention bonus
• Dental care options available
• Extended health care options available
• Profit sharing
• Wellness program

What Experience You Need For This Position:

• 1–2 years of experience in a reception, admin, hospitality, or customer-facing role
• Confident and capable with computers and digital tools
• Available to work Saturdays (3 per month)
• Reliable, positive, and open to feedback and development

Nice To Have:

• Warm and engaging personality—clients feel taken care of in your presence
• Organized, professional, and solutions-oriented—even when it’s busy
• Confident with digital tools such as Gmail, Google Drive, Excel, Canva, Shopify, and general digital scheduling platforms
• You thrive on structure and clear systems, and you're naturally detail-focused
• A self-starter and emerging leader—you take initiative, anticipate needs, and work independently without micromanagement