Front Desk & Office Coordinator

Dayforce; Mississauga; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading chemical solutions company is seeking a Front Desk and Office Coordinator in Mississauga. This temporary contract position involves greeting visitors, managing office supplies, and providing exceptional customer service. The ideal candidate should possess a college diploma, have 1-3 years of relevant experience, and proficiency in Microsoft Office Suite. The role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Benefits

Training courses and development programs

Comprehensive onboarding

Potential for future opportunities

Qualifications

• 1-3 years proven work experience in customer service or front-desk duties.
• Solid written and verbal communication skills.
• Ability to work in a fast-paced demanding environment and manage multiple priorities.

Responsibilities

• Receive and welcome visitors at the front desk.
• Manage office supplies inventory and maintain cleanliness standards.
• Organize, distribute, and collect mail and courier shipments.

Skills

Customer Service

Microsoft Office Suite

Communication Skills

Attention to Detail

Time Management

Education

College Diploma in Business or related field

Bachelor's degree in Business or related field (preferred)

Job description

Front Desk and Office Coordinator (Contract)

The Eatery, 5050 Satellite Dr, Mississauga, ON L4W 0E3, Canada

Front Desk and Office Coordinator

Employment Type: Temporary, Contract (3 months)

Hours: 37.5 hours per week

Hourly: $30.76/hr

Get To Know Us!

ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more! It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe.

Our Vision (What we aspire to achieve)

To be the trusted partner for safe, innovative chemical solutions that improve everyday life and advance sustainability.

Our Mission (What we do and for whom)

We deliver sustainable, innovative chemical solutions driven by a steadfast commitment to safety, exceptional service, and continuous improvement, rooted in a culture of care that fosters lasting value for our people, customers, and the communities we serve.

Our Values (The beliefs, principles and practices that drive our organization)

Safety First - We prioritize safety, protecting our people, customers, communities and the environment.

Do the Right Thing - We are guided by honesty, integrity, and accountability which influence our decisions and actions on behalf of our stakeholders.

Together, We Thrive - We foster a respectful, open, and inclusive workplace where collaboration thrives, people grow together, and teams celebrate each other's successes.

Performance with Purpose - We achieve results by empowering employees and promoting a culture of continuous improvement, ensuring positive impact and long-term success.

ERCO Worldwide is looking for a Front Desk and Office Coordinator to join our Corporate team! The Front Desk and Office Coordinator will be a brand ambassador and the first point of contact for ERCO Worldwide at the Corporate Office and over other channels of communication. The position holder will provide exceptional customer service to everyone they interact with. Managing the front-desk in-person on a daily basis (M-F), the individual will be responsible for office administration, mail and courier shipping, coordinating events, vendor liaison, invoice processing and other administrative duties as assigned.

The Role:

Reception Duties:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Carrying out safety orientations with all visitors to the office. Acting as ERCO's Emergency Contact with the landlord, Triovest.
• Professionally respond to all incoming calls, emails or enquiries and triage to the appropriate department

Office Supplies Management:

• Responsible for ordering and managing office supplies inventory, which will require lifting between 5 kg and 10 kgs.
• Acting as back up for shipments of spare parts.
• Conduct routine cleanliness checks of common areas (lunchroom, washroom, hallways, meeting rooms etc.), ensuring housekeeping standards are maintained.
• Maintain common kitchen area and unloading dishwashers on each floor. Supporting department leaders with catering requirements upon request and ensuring the correct cost centres are given to Finance.

Facilities Management:

• Organizing, distributing, and collecting mail and courier shipments daily (outbound and inbound) through the building mailroom.
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Liaising with vendors and processing invoices.

Other Duties:

• Maintain filing systems and assist with scheduling meetings.
• Responsible for the control, maintenance, and management of all communications for the on-floor staff information screens throughout the two floors.
• Performing other administrative duties such as filing, photocopying, transcribing, and faxing.

The Person:

• A College Diploma in Business or a related field is required, a Bachelor’s degree in Business or a related field is preferred.
• 1-3 years proven work experience in Customer Service or front-desk duties.
• Proficiency in Microsoft Office Suite.
• Solid written and verbal communication skills.
• Accuracy and attention to detail.
• Ability to plan, prioritize and manage time.
• Ability to work in a fast-paced demanding environment and manage multiple priorities.

The Value You Bring:

• Strong health and safety mindset
• Strong relationship builder – collaborative, team-builder
• Focused and results driven, transparent, and articulate
• Resilient – can adapt to changing environments/technology
• Proactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational

At ERCO we believe in continuous improvement, not just with our processes, but with our employees too! We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets!

AI in Recruitment

ERCO Worldwide does not use AI-enabled tools to screen, assess, rank or select candidates in our recruitment process. Our hiring teams make all hiring decisions.

ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs. This job opening is legitimate and is for an existing vacancy!

Applicants are kindly requested not to call or visit our facilities regarding employment opportunities. All applications must be submitted online or via email. For further inquiries, please contact our HR team at [e-mail] or [e-mail].