Front Desk Agent - Amicalola Falls Lodge

Coral Hospitality; Dawsonville; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality group is seeking a Front Desk Agent at Amicalola Falls Lodge to provide excellent guest services. Responsibilities include greeting guests, managing reservations, and handling payments. Candidates should have a friendly demeanor and customer service skills. Flexible scheduling for full-time or part-time positions available in a beautiful park setting.

Qualifications

• Must be able to greet and register guests.
• Ability to handle cash and compute bills.
• Must be familiar with park services and local attractions.

Responsibilities

• Greet, register and assign rooms to guests.
• Issue room keys and assist in pre-registration.
• Keep records of room availability and guest accounts.
• Make and confirm reservations.

Skills

Friendly and outgoing personality

Customer service skills

Cash handling

Knowledge of local attractions

Job description

Career Opportunities with Coral Hospitality

A great place to work.

Current job opportunities are posted here as they become available.

Front Desk Agent - Amicalola Falls Lodge

We are looking for a friendly, outgoing person to work as a Guest Services Representative at the Front Desk at the beautiful Amicalola Falls State Park & Lodge!

This position can be either Full Time or Part Time.

Essential functions of the position:

• Greets, registers and assigns rooms to guests
• Issues room key
• Assists in pre-registration and blocking of reservations when necessary
• Becomes familiar with all park services/features, lodge amenities, local attractions/entertainment, shopping/dining and travel directions to respond to guest inquiries accurately
• Keeps records of room availability and guest accounts
• Computes bill and collects payment for guests
• Makes and confirms reservations
• Posts charges such as room, food or telephone to guest accounts
• Follows all cash handling procedures as established by Accounting
• Develops a thorough knowledge of room types, locations and selling strategies
• Knowledge of amenities and hours of operation
• Answers phones, directing calls to proper locations
• Ensures clean, orderly and attractive conditions of the lobby area