Front Desk Administrative Assistant

Marcus & Millichap; Vancouver; On-site; CAD 40,000 - 50,000; Full time

Job summary

A commercial real estate firm in Vancouver is seeking a full-time Administrative Assistant to join their dynamic support team. The role involves managing front office tasks, providing administrative support for transactions, and ensuring excellent customer service. Ideal candidates will possess strong organizational and communication skills, with a passion for technology and teamwork. Training and growth opportunities are available in a collaborative office environment.

Qualifications

• 2+ years of administrative experience preferred; experience training others is a plus.
• Quick learner with enthusiasm for software and technology.
• Reliable, punctual, responsible, and team-oriented.

Responsibilities

• Support agents with real estate transaction administrative tasks.
• Manage the front office ensuring positive impressions.
• Assist with software training and troubleshooting.

Skills

MS Word

MS Excel

MS PowerPoint

MS Outlook

Strong organizational skills

Interpersonal skills

Communication skills

Attention to detail

Team-oriented

Proactive attitude

Tools

Adobe Creative Suite

Job description

Overview

The dynamic administrative support team at Marcus & Millichap Vancouver seeks a new team member to join our innovative, collaborative environment. We are looking for a personable, professional individual who will serve as a great first impression for clients and visitors, and who desires a stable, growth-oriented office setting. Ideal candidates are passionate about customer service, eager to improve themselves and the team, and committed to contributing to the office’s success.

The Administrative Assistant is a full-time, non-exempt (hourly), in-office position—remote work is not available.

We will provide training and support your growth in this pivotal role. Commercial real estate is fast-paced and competitive. Bring a mindset of “no job too big or small.”

Responsibilities

• Learning real estate transaction administrative support, including training on Marcus & Millichap's proprietary software to assist agents throughout transaction cycles.
• Managing the front office, ensuring a positive first impression both in person and over the phone, handling tasks such as reporting facilities issues, stocking supplies, and preparing sales meeting presentations.
• Supporting your office and team members across regions with various tasks, including software training, troubleshooting, and special projects.
• Participating in a training program to support new sales agents, staff, and management, typically a few months into the role.
• Representing the Vancouver office during firmwide tech launches and providing onsite technical support for applications.

Qualifications

• Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Strong organizational, interpersonal, and communication skills, including proofreading and editing.
• Quick learner with enthusiasm for software and technology.
• Excellent soft skills : collaborative, proactive, approachable, eager to learn and grow.
• High attention to detail.
• Reliable, punctual, responsible, and team-oriented.
• 2+ years of administrative experience preferred; experience training others is a plus.
• Experience with Adobe Creative Suite is a bonus but not required.
• Candidates will be tested on software and office skills competency.

Advancement Opportunities

• Participation in Marcus & Millichap’s Certified Agent Support Specialist program within the first few months, leading to certification and recognition.

Additional Details

• Seniority level : Entry level
• Employment type : Full-time
• Job functions : Administrative
• Industries : Leasing Non-residential Real Estate, Real Estate, Capital Markets