Freelance Luxury Brand Evaluator Automotive Project - Ontario & Palm Springs, CA

CXG; Ontario; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading luxury experience evaluation firm is seeking a Luxury Brand Evaluator who is passionate about automobiles. In this freelance role, you will assess luxury customer experiences by visiting stores or evaluating online services. This position offers flexible hours and the opportunity to collaborate with prestigious luxury brands worldwide.

Benefits

Flexible working hours

Opportunity to work with prestigious brands

Project-based assignments

Qualifications

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service.
• Enjoy interacting with people.
• Keen eye for discreet observations.
• Adaptability to various assignment types.
• Prompt in filling out online surveys.

Responsibilities

• Choose assignments that match your personal preferences.
• Visit luxury stores or evaluate online interactions.
• Observe various aspects of customer experiences.
• Provide feedback through questionnaires on the platform.

Skills

Understanding of the automobile industry

Discreet observation skills

Passion for automobiles

Interpersonal skills

Ability to provide unbiased feedback

Job description

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

• This is a freelance, project-based position
• Flexible working hours